Personnel standards in tourism

ASEAN Mutual Recognition Arrangement on Tourism Professionals: ASEAN MRA on TP: MRA-TP) was established by the approval of all 10 ASEAN countries that aims to facilitate the international mobility of tourism labour across the ASEAN region to exchange information as well as best practices in order to enhance performance and potential of manpower in the member states to be international. The promotion and professionals development in the tourism industry under the agreement does not include tour guides. Tour guide is a profession reserved for Thai people only. Currently, manpower development in the tourism industry under the agreement operates in 2 branches in 6 departments, 32 job titles as follows...
1. Hotel Services include 4 departments 23 job follows...
1.1 Front Office has 5 jobs
1.1.1 Front Office Manager
1.1.2 Front Office Supervisor
1.1.3 Receptionist
1.1.4 Telephone Operator
1.1.5 Bell Boy
1.2 House Keeping has 6 jobs
1.2.1 Executive Housekeeper
1.2.2 Laundry Manager
1.2.3 Floor Supervisor
1.2.4 Laundry Attendant
1.2.5 Room Attendant
1.2.6 Public Area Cleaner
1.3 Food Production has 7 jobs
1.3.1 Executive Chef
1.3.2 Demi Chef
1.3.3 Commis Chef
1.3.4 Chef de Partie
1.3.5 Commis Pastry
1.3.6 Baker
1.3.7Butcher
1.4 Food and Beverage Service has 5 jobs
1.4.1 F&B Director
1.4.2 F&B Outlet Manager
1.4.3 Head Waiter
1.4.4 Bartender
1.4.5 Waiter
2. Travel Services has 2 Department 9 jobs
2.1 Travel Agencies has 4 jobs
2.1.1 General Manger
2.1.2 Assistant General Manager
2.1.3 Senior General Manager
2.1.4 Travel Consultant
2.2 Tour Operation has 5 jobs
2.2.1 Product Manager
2.2.2 Sales and Marketing Manager
2.2.3 Credit Manager
2.2.4 Ticketing Manager
2.2.5 Tour Manager
There are 32 jobs in 6 departments, 2 branches, which promote and facilitate the labor mobility under the ASEAN Mutual Recognition Arrangement on Tourism Professionals (MRA-TP) and they are...
1. Hotel Services has 4 Department 23 jobs
1.1 Front Office has 5 jobs
1.1.1 Front Office Manager
1.1.2 Front Office Supervisor
1.1.3 Receptionist
1.1.4 Telephone Operator
1.1.5 Bell Boy
1.2 House Keeping has 6 jobs
1.2.1 Executive Housekeeper
1.2.2 Laundry Manager
1.2.3 Floor Supervisor
1.2.4 Laundry Attendant
1.2.5 Room Attendant
1.2.6 Public Area Cleaner
1.3 Food Production has 7 jobs
1.3.1 Executive Chef
1.3.2 Demi Chef
1.3.3 Commis Chef
1.3.4 Chef de Partie
1.3.5 Commis Pastry
1.3.6 Baker
1.3.7 Butcher
1.4 Food and Beverage Service has 5 jobs
1.4.1 F&B Director
1.4.2 F&B Outlet Manager
1.4.3 Head Waiter
1.4.4 Bartender
1.4.5 Waiter
2. Travel Services has 2 departments 9 jobs
2.1 Travel Agencies has 4 jobs
2.1.1 General Manger
2.1.2 Assistant General Manager
2.1.3 Senior General Manager
2.1.4 Travel Consultant
2.2 Tour Operation has 5 jobs
2.2.1 Product Manager
2.2.2Sales and Marketing Manager
2.2.3Credit Manager
2.2.4Ticketing Manager
2.2.5 Tour Manager
ทAnyone who is interested including students, tourist service providers and general publics but only those who pass the competency assessment will be given the certificate of Competency Standard for Tourism Professionals.
The Department of Tourism and the Ministry of Tourism and Sports are now in the process of stipulating to certify the ASEAN Mutual Recognition Arrangement on Tourism Professionals (MRA on TP) in 32 job titles, 2 branches and 6 departments by evaluating the performance of labours in various positions based on their education, training and/or work experience as the basic criteria for the accreditation of the ASEAN Common Competency Standards for Tourism Professionals. If the process is completed, there will be a public relations again or you can keep updated on the Department of tourism’s website http://www.tourism.go.th/
ผThose who pass the competency assessment and get the certificate of the ASEAN Mutual Recognition Arrangement on Tourism Professionals, also known as the ASEAN Tourism Professionals (ATP), will be registered in the system of the ASEAN Tourism Professional Registration System:. ATPRS) which acts as an intermediary between the ASEAN tourism professionals (ATP) and employers in the tourism industry in the member states of ASEAN (Job Matching). The employers can find and contact the ASEAN tourism professionals to meet their requirement. Plus, the ASEAN tourism professionals (ATP) can apply for vacancies that employers have announced and the certified professionals have the right to travel to work in the ASEAN Member States but also need to follow the rules and regulations of the countries where they work. In addition, the Department of Tourism and the Ministry of Tourism and Sports have been discussing with the relevant authorities about the benefits for those who have been certified as the ASEAN Tourism Professional such as compensation and etc.
There are guidelines for developing the professionals in tourism industry, in 32 job titles, according to the ASEAN Mutual Recognition Arrangement on Tourism Professionals of the Department of Tourism as follows:
1. Regulate the Act to promote the tourism manpower B.E. ... to be completed subjected to the enactment of the Kingdom of Thailand and apply to provide effective support to the ASEAN Mutual Recognition Arrangement on Tourism Professionals: ASEAN MRA on TP: MRA-TP) and regulate other relevant legislation (Subordinate Legislation) to support the orderly implementation.
2. Promote public relations for relevant sectors such as students who are about to enter to the tourism industry, tourism service providers in the tourism industry and business owners in the tourism industry, government departments and agencies, private sectors including general public to know and have a correct understanding of the MRA-TP.
3. Promote and facilitate the professionals in the travel industry, educational institutions and other involved agencies participating in the training and assessment to be developed as an ASEAN Master Trainer (MT) and an ASEAN Master Assessor (MA)
4. Conduct training and evaluating programs for National Trainers (NT) and National Assessors (NA)
5. Promote, support and endorse potential institution or entities with all qualifications as a Training Center and an Assessment Center for the ASEAN Tourism Professionals and create a network of professionals development in the tourism industry into the international standard.
6. Drive personnels in the tourism industry into the development process (training and assessing) to be the ASEAN Tourism Professional (ATP).
7. Develop the Tourism Professionals registration system of Thailand to associate with the system of the ASEAN and promote it as a channel to facilitate a labor mobility of the Tourism Professionals to achieve purposes of the agreement.